{"id":1630,"date":"2018-04-06T07:53:42","date_gmt":"2018-04-06T05:53:42","guid":{"rendered":"https:\/\/cannabisclub.systems\/?page_id=1630"},"modified":"2022-10-07T11:37:41","modified_gmt":"2022-10-07T09:37:41","slug":"faqs","status":"publish","type":"page","link":"https:\/\/cannabisclub.systems\/us\/faqs\/","title":{"rendered":"FAQS"},"content":{"rendered":"\n\t<section class=\"section dark\" id=\"section_1656808685\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img decoding=\"async\" width=\"1569\" height=\"1100\" src=\"https:\/\/cannabisclub.systems\/wp-content\/uploads\/2021\/10\/bg-software.jpg\" class=\"bg attachment- size-\" alt=\"Software Solutions for the Cannabis Industry\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-379572918\">\n\n\t<div id=\"col-565650780\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-816347915\" class=\"text\">\n\t\t\n<h2 class=\"uppercase alt-font\">FAQS AND <span data-text-color=\"primary\">HELP<\/span><\/h2>\n<p class=\"lead\">Here you will find help and answers to frequently asked questions that may arise when contracting the services of Cannabis Club Systems.<\/p>\n\t\t\n<style>\n#text-816347915 {\n  font-size: 2rem;\n}\n<\/style>\n\t<\/div>\n\t\n\t<div id=\"gap-76578832\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-76578832 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" style=\"font-size:147%;\">Software<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n<p class=\"lead\"><strong>Subscription, Cancelation, Prices and Payment<\/strong><\/p>\n<h4><span data-text-color=\"secondary\">What does month without commitment mean?<\/span><\/h4>\n<p>Is 30 day period that starts from the first time you sign into the software. In this period you should set up and use the software, once maximum of 23 days have passed, you have the right to cancel your subscription, informing us by email to <span data-text-color=\"primary\">soporte@cannabisclub.systems<\/span>, and will NOT get charged for the trial month. If you wish to continue, trial month will be charged as normal, per active member other module that you have chosen.<\/p>\n<h4>Where can I find my invoices?<\/h4>\n<p>Users with access level ADMINISTRATOR can find the invoices by entering the administration panel, in the Administration box, clicking on the button &#8220;my invoices&#8221;. Once inside click on the invoice and the PDF will open or download with the detail for the use of the software in the previous month, payment method and bank account details.<\/p>\n<h4><span data-text-color=\"secondary\">When are invoices issued?<\/span><\/h4>\n<p>The invoices, for the use of the software in the previous month, are issued on the 2nd or 3rd day of the following month.<\/p>\n<h4><span data-text-color=\"secondary\">What do I do if I get the pending payment alert?<\/span><\/h4>\n<p>You have to pay the pending invoice (s) and send the payment receipt to <span data-text-color=\"primary\">invoicing@cannabisclub.systems<\/span><\/p>\n<p><span data-text-color=\"secondary\">What do I do if I get the pending payment alert and I\u2019ve already paid for it?<\/span><\/p>\n<p>Please send the proof of payment to <span data-text-color=\"primary\">invoicing@cannabisclub.systems<\/span>.<\/p>\n<h4><span data-text-color=\"secondary\">How can I pay my invoice?<\/span><\/h4>\n<p>Invoices can be paid by wire or ACH transfer, using the below details:<\/p>\n<p>Nefos Solutions Limited Company<br \/>\n1390 Market St., Suite 200<br \/>\nSan Francisco, CA 94102<\/p>\n<p>Citizens Bank<br \/>\n716 Main St.<br \/>\nWaltham, MA 02451.<\/p>\n<p>Account # 1401483043<br \/>\nRouting # Wire transfer: 011500120<br \/>\nRouting # ACH: 211070175<\/p>\n<h4><span data-text-color=\"secondary\">How can I cancel my subscription?<\/span><\/h4>\n<p>You can cancel your subscription at any time by sending us an email to <span data-text-color=\"primary\">soporte@cannabisclub.systems<\/span> 10 working days in advance.<\/p>\n<h4><strong><br \/>\n<\/strong><span data-text-color=\"secondary\">How can I get the software?<\/span><\/h4>\n<p>Please go to the following link:\u00a0<span data-text-color=\"primary\"><a href=\"https:\/\/ccsnube.com\/launch\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ccsnube.com\/launch<\/a><\/span>\u00a0and submit your club and contact details. Once revised and approved by one of our staff you will receive an email with the link to your system.<\/p>\n<p><span data-text-color=\"alert\"><strong>Important<\/strong>:<\/span> If you can\u2019t find our emails in your inbox, please check trash \/ junk \/ promotions inbox or simply search for our email address: <a href=\"mailto:info@cannabisclub.systems\" target=\"_blank\" rel=\"noopener noreferrer\"><span data-text-color=\"primary\">info@cannabisclub.systems<\/span><\/a><\/p>\n<h4><span data-text-color=\"secondary\">What are the requirements to install the software?<\/span><\/h4>\n<p>All you need is a computer \/ laptop with internet connection and a browser.<br \/>\nIt works on operating systems such as Windows, iOS, Linux, Android.<br \/>\nIt also works on iPad tablets with any special solution\/app required.<\/p>\n<p class=\"lead\"><strong>Software use<\/strong><\/p>\n<h4><span data-text-color=\"secondary\">How can I access my software?<\/span><strong><br \/>\n<\/strong><\/h4>\n<p>To access the software for the first time, follow the link which we have sent to your email submitted after launching your club at: <span data-text-color=\"primary\"><a href=\"https:\/\/ccsnube.com\/launch\">https:\/\/ccsnube.com\/launch<\/a><\/span>.<br \/>\nIf you can\u2019t find it, send us an email to <span data-text-color=\"primary\">support@cannabisclub.systems<\/span> or call us at <span data-text-color=\"primary\">(888) 259 4757<\/span>.<\/p>\n<h4><span data-text-color=\"secondary\">I forgot my password. What do I do?<\/span><\/h4>\n<p>There&#8217;s a few different ways to reset your password:<\/p>\n<ul>\n<li>Login to your software as another administrator. Look up your full profile and click the &#8220;Password&#8221; button to set a new password.<\/li>\n<li>From the login page of the system, under the username and password box you will find the &#8220;Forgot password&#8221; button. If you are using a real email, which you have access to, you can reset it this way.<\/li>\n<li>Send an email to <span data-text-color=\"primary\">support@cannabisclub.systems<\/span> indicating the club and username.<\/li>\n<li>Call us at <span data-text-color=\"primary\">(888) 259 4757.<\/span><\/li>\n<\/ul>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1656808685 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgba(0, 0, 0, 0.831);\n}\n#section_1656808685 .section-bg-overlay {\n  background-color: rgba(29, 35, 32, 0.808);\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":1910,"parent":0,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1630","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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